These products must be in “like new” condition and you must have evidence of purchase in order to be eligible for a return. Lowe’s has a 30-day return policy for certain items, including TVs, electronics, outdoor power equipment, plumbing, water heaters, air conditioners (portable and window units), liquid paint, highway trailers, utility vehicles, and golf carts. If you need to return an item, please make sure to do so within 30 days of purchase. Appliances that are returned in their original, undamaged, unopened, factory-sealed packaging and/or purchased with a Lowe’s Commercial Account (LCA), Lowe’s Business Advantage (LBA), Lowe’s Advantage Card (LAC), Lowe’s Business Rewards (LBR), Lowe’s PreLoad Card (PreLoad) or Lowe’s Lease to Own (LTO) can be returned within 30 days of purchase.Īdditionally, Lowe’s has a 30-day return policy for other items. However, there are exceptions to this policy. To initiate a return, it must be done within 48 hours of delivery or pickup at a Lowe’s location. Lowe’s has a 48-hour return policy for certain items, which includes major appliances such as refrigerators, freezers, washers, dryers, ranges, hoods, dishwashers, over-the-range microwaves, cooktops, wall ovens, and washer and dryer pedestals. The number of returns that are accepted without a proper receipt may be restricted by Lowe’s and may be refused. Where permitted by law, ID data or a phone number may be entered into these systems. Lowe’s employs and audits verification methods. Lowe’s reserves the right to give in-store credit for the item’s current selling price for returns without a proper receipt.įor returns without a legitimate proof of purchase, Lowe’s demands a valid photo ID (state driver’s license, state ID card, or military ID). In most cases, your original credit card information, bank account number, MyLowe’s card number, or phone number can be used to recover your receipt. You can check other Store return policies:- Louis Vuitton, Dollar General, Revolve, Lucy in the sky, Spirit Halloween, West Elm, Target, Cat and Jack, Costco Mattress, Kohl’s, Macy’s, Crate and Barrel etc. Debit card purchases will either be reimbursed in cash or credit back to the debit card, which might take up to 15 days. Please note that they are always striving to improve their services, and value your feedback.Įxcept as provided by the following, returns with a legitimate proof of purchase will be swapped, returned in cash, credited to your account, or refunded via in-store credit based on the original form of payment:Ī refund will be issued as in-store credit for purchased with a Lowe’s Gift Card, Refund Card, Merchandise Card, or in-store credit. If you purchased the item using a Lowe’s Business Rewards (LBR), Lowe’s Advantage Card (LAC), Lowe’s Business Advantage (LBA), or Lowe’s Commercial Account (LCA), you have 365 days from the purchase date to return it, unless otherwise stated in their Return Policy.Īll returns must be approved by their system. However, some products may have exceptions that are listed in their Return Policy. They offer refunds or exchanges for most new and unused items, accompanied by proof of purchase, within 90 days of the original purchase date. They are committed to your satisfaction, and if you are not entirely pleased with your purchase from Lowe’s, you can easily return it to any of their US stores. Frequently Asked Questions about Lowe’s Return PolicyĪt Lowe’s, they are dedicated to collaborating with you to fulfill your home improvement objectives.
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